Privacy Policy
Elite Mechanical Systems 3487 Orange Grove Ave Suite A, Sacramento, CA 95660 vitaliy.v@elitemec.com | (805) 698-0576
Effective Date: April 2, 2026
1. Introduction
Elite Mechanical Systems (“we,” “us,” or “our”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at elitemec.com or contact us for HVAC services.
2. Information We Collect
We may collect the following types of personal information:
Information you provide directly:
- Name, email address, phone number, and home/business address when you request a quote, schedule a service, or contact us
- Payment information when purchasing products through our shop
- Newsletter subscription email addresses
Information collected automatically:
- IP address, browser type, and pages visited via cookies and analytics tools
- Device and usage data when you browse our website
3. How We Use Your Information
We use your information to:
- Schedule and perform HVAC services at your property
- Respond to your inquiries and service requests
- Process shop orders and payments
- Send newsletters and promotional communications (only if you opted in)
- Process SMUD rebate applications on your behalf
- Improve our website and services
- Comply with legal obligations
4. Sharing Your Information
We do not sell your personal information. We may share it with:
- Service providers (e.g., payment processors, scheduling software, email platforms) who assist in operating our business
- SMUD and government agencies as needed to process energy rebates or permits on your behalf
- Legal authorities if required by law or to protect our rights
5. Cookies
Our website uses cookies to enhance your experience. You can control cookie preferences through your browser settings. Disabling cookies may limit some website functionality.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law (e.g., for warranty records or tax purposes).
7. Your Rights (California Residents – CCPA)
As a California resident, you have the right to:
- Know what personal information we collect and how it is used
- Request deletion of your personal information
- Opt out of the sale of your personal information (we do not sell data)
- Non-discrimination for exercising your privacy rights
To exercise these rights, contact us at vitaliy.v@elitemec.com or (805) 698-0576.
8. Data Security
We implement reasonable technical and organizational measures to protect your information. However, no method of transmission over the internet is 100% secure.
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites.
10. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from minors.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated effective date.
12. Contact Us
If you have questions about this Privacy Policy, please contact:
Elite Mechanical Systems 3487 Orange Grove Ave Suite A, Sacramento, CA 95660 📧 vitaliy.v@elitemec.com 📞 (805) 698-0576